Working closely with the Sales Director your primary responsibility will be to build on new and exisiting customer relationships in the specification market with a strong focus on providing innovative solutions to electrical engineers, lighting designers, architects and interior designers on projects.
Provide technical support and advice to new and existing customers which may include technical data and specification codes, product application and suitability and the availability/ETA of considered/selected products for projects.
Deliver growth across various channels to market – Electrical Consulting Engineers, Lighting Designers, Electrical Contractors and Architects.
Provide feedback and answer queries from our internal quotes and internal project management departments ensuring all project information is up to date and any missing information obtained from your client to assist with placing and delivering orders in the project timeframe required.
The ability to interpret plans, project specific drawings and 3D renders.
Work with our internal lighting design department providing feedback to questions regarding product application, desired lighting effect and ensuring proposed solutions meets required lighting standards.
Regular visits to new and existing clients selling the features and benefits of existing products and new product releases, conducting face to face lighting demonstrations and presentations, provide product samples for review and suitablity for projects and ensure customer expectations and satisfaction are maintained pre and post projects.
Respond to customer enquiries in a timely manner.
Provide customer feedback to management regarding the Sphera range of products, updates on projects, sales pipeline and progress on existing project orders.